Traveler Resources

WHICH DENVER REGIONAL AIRPORT IS RIGHT FOR YOU?

GRAND JUNCTION WEATHER

Is our discount travel program for you?

If you plan to travel between Grand Junction and Denver more than 8 times this year, you may benefit from our Discount Travel Program. This program provides you 30% off our already low rates (plus taxes and fees) on all public charter flights with the Charter Alliance Group.

If you elect to enroll in this program, an annual fee is assessed and is valid for one year from the date of purchase. Please call us at 303-925-1682 or toll free at 1-866-373-8513 for complete details and current pricing for this program.

What are your luggage restrictions?

Each checked bag must weigh 50 pounds or less. We request that you take no more than 3 checked bags. 

You may carry on up to two personal items such as a purse, briefcase, laptop, diaper bag or item of similar size provided the item can be stowed beneath the seat in front of you.  Personal Items are subject to maximum dimensions of 6” high X 13” wide X 14.5” deep.

Certain items are prohibited by the TSA aboard passenger aircraft.  Please see the TSA list for details

http://www.tsa.gov/travelers/airtravel/prohibited/permitted-prohibited-items.shtm

Are animals allowed in the aircraft?

Only service animals (with proper identification) are allowed in the aircraft cabin.  All other animals must be in a hard sided crate, and will be transported in a pressurized cargo compartment.   Please call to confirm space availability for your animals, as space may be limited.

How early must I arrive to check in for my flight?

We request that you arrive 45 minutes prior to your flight, but no later than 30 minutes prior to your departure time.

Are food and drinks served during flight?

No, there is no in-flight food/beverage service due to the short duration of the flight.  However, a Subway and vending machines are available in the Grand Junction terminal.

We are proud to announce the Blue Sky Bistro at Rocky Mountain Metropolitan Airport provides a pre-order menu where you can pick up your food upon arrival or departure at a very reasonable rate.  Please inquire at the check-in counter in Grand Junction for a Blue Sky Bistro menu.

Is there a fee for cancelling my flight?

If you cancel your flight more than 24 hours prior to departure time, there is no cancellation fee.

If you change or cancel your flight less than 24 hours prior to departure time, you will incur a $50 fee.

If flight date/time is changed in advance of 24 hours, there will be a $25 change fee charged.

All changes and cancellations must be handled by a customer service representatives, either in person or by phone (866-373-8513).

What is Public Charter?

Charter Alliance strives to provide chartered flights to the traveling public from airports that are closer to YOU and take you where YOU want to go! The aim is to target flight routes that are under served (or not served at all) by airlines. Direct and non-stop flights allows for less travel time so that YOU enjoy more time at your travel destination.

All flights booked on this reservation system are Public Charter flights operated by different Part 135 and Part 121 FAA Certified Charter Air Carriers such as The Denver Air Connection.  Public Charter Flights offered by Charter Alliance Group LLC are subject to Department of Transportation Public Charter Regulations under Title 14CFR Part 380. These regulations provide enhanced consumer protection by specifying minimum contract terms and imposing requirements for handling of passenger funds. Please go to www.dot.gov for more information on Public Charter flights.

Your reservation for your flight will be handled by The Charter Alliance Group. You will receive an Operator Participant Contract when you reserve your seat. The air carrier that performs your trip is responsible for all aspects of the flight services.

The Department of Transportation advises passengers that:

“Charter flights can provide excellent value, and they often operate nonstop in markets where scheduled flights would be less direct. In addition, many charters don’t have all of the restrictions of scheduled service discount fares, e.g., advance-purchase, stay over a Saturday night, stay no more than 30 days, etc. Finally, most charter fares are not “capacity-controlled” like scheduled-service discount fares; every seat on the airplane is usually available at the advertised fare. “

- airconsumer.ost.dot.gov/publications/charters.htm

Unlike many public charters, the Charter Alliance Group provides a level of service that exceeds the minimum DOT regulatory requirements. On Charter Alliance Group public charters:

• The quoted fare includes all taxes and fees – no need to look through the fine print for add-ons that increase your fare
• No baggage fees
• Check-in as little as 30 minutes prior to departure